Privacy Policy

This Privacy Policy explains how Digital Career Pathways ("we", "us", or "our") collects, uses, and discloses information when you use our online platform and services, including remote work skill development, online career training programs, courses, live online training sessions, digital skill certification, career counselling, and online workshops. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Information We Collect

We collect information that you provide directly to us. This may include:

• Information you provide when you register for an account, enrol in a course or program, participate in a workshop, or use our career counselling services, such as your name and contact details.
• Information you provide when you communicate with us or request support.
• Information you submit when you participate in interactive features of our service, such as forums, discussions, or submitting assignments.
• Payment information required to process transactions, which is handled securely by third-party payment processors.

We also automatically collect certain information about your use of our service, including:

• Log data and usage information: This includes details about how you use our site, such as the pages you visit, the features you use, the time spent on pages, your search queries, and other statistics.
• Device information: Information about the device you use to access our service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• IP address and location information: We may collect your IP address, which can be used to approximate your location.
• Information collected through cookies and similar technologies: Please see the section on Cookies and Similar Technologies below.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, maintain, and improve our services, including delivering training content, facilitating live sessions, and providing career counselling.
• To process transactions and manage your account.
• To communicate with you about your account, your enrolment, service updates, and respond to your inquiries.
• To personalize your experience on our site and recommend content or services.
• To monitor and analyze trends, usage, and activities in connection with our services to improve functionality and user experience.
• To ensure the security and integrity of our services and detect and prevent fraud and abuse.
• To comply with legal obligations and enforce our terms and conditions.

Lawful Basis for Processing

We process your information based on the following lawful grounds:

• Performance of a contract: We process information necessary to provide the services you have requested, such as course delivery, certification, and counselling.
• Your consent: We may process certain information based on your explicit consent, which you can withdraw at any time.
• Legitimate interests: We may process your information based on our legitimate business interests, such as improving our services, ensuring security, and analyzing usage trends, provided that these interests are not overridden by your data protection rights.
• Legal obligation: We may process information where necessary to comply with applicable laws and regulations.

Sharing and Disclosure of Information

We may share or disclose your information in the following circumstances:

• With service providers and vendors who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• With instructors or mentors involved in the programs or services you are enrolled in, to facilitate the learning process and provide guidance.
• In response to a legal request, such as a subpoena, court order, or government demand, if we believe disclosure is required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With your consent or at your direction.

We do not sell your personal data to third parties.

Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account with us, to provide the services you have requested, to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

Subject to applicable law, you have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time where processing is based on your consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Similar Technologies

Our site uses cookies and similar technologies (like web beacons and pixels) to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our service and your experience, see which areas and features of our site are popular, and count visits. You can typically remove or reject cookies through your browser settings. However, removing or rejecting cookies may affect the functionality of our service.

Third-Party Links

Our service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

Digital Career Pathways
45, Innovation Enclave, Level 6,
Bengaluru, Karnataka,
560037
India